Shipping policy

Effective Date: July 3, 2025

Domestic Shipping (Latvia Only)

Order Processing:

  • Orders are processed Monday to Friday, excluding public holidays.

  • Allow 1-2 business days for order processing before shipment.

  • A confirmation email with tracking information will be sent once the order is shipped.

Shipping Rates:

  • Calculated at checkout based on order weight and delivery location within Latvia.

Delivery Times:

  • Standard Shipping: 4-18 business days

Shipping Restrictions:

  • Currently, we only ship within Latvia.

  • No international shipping available.

Shipping Address Requirements:

  • Ensure all shipping information is correct and complete.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

Order Tracking:

  • A tracking number will be emailed once the order is shipped.

  • Track your order through the link in the email or on our website.

Damaged or Lost Packages:

  • Contact us within 14 days of the estimated delivery date at vecis@muzikasvecis.com with your order number and details.

Returns and Exchanges:

  • Refer to our Refund Policy for details.

Contact Us:

  • For any questions or concerns regarding your order or our shipping policy, please contact us at vecis@muzikasvecis.com.